This Privacy Policy explains how Backup Manager for Jira Cloud collects, uses, and shares information when you use our app.
Information We Collect
When you use Backup Manager for Jira Cloud, we may collect certain information automatically, including:
Usage Information: Data about how you interact with the app, such as the frequency of backups, errors encountered, and the specific features used.
Jira Metadata: To perform backups, we access and store metadata from Jira, such as issue IDs, projects, comments, attachments, and configurations, strictly for the purpose of providing backup and restoration services.
Device Information: Information about the device and software used to access the app, including browser type, IP address, operating system, and version of Jira.
How We Use Your Information
We use the collected information to:
Provide, maintain, and improve Backup Manager for Jira Cloud.
Ensure your data is backed up securely and can be restored when needed.
Monitor app performance and fix technical issues.
Understand user behavior to improve user experience.
Sharing Your Information
We do not sell or share your personal or Jira data with third parties for marketing purposes. However, your data may be shared under the following circumstances:
With Service Providers: We may share your data with trusted third-party service providers that assist in hosting, processing, or securing data, such as cloud storage services, provided they comply with strict data protection standards.
To Comply with Legal Obligations: If required by law, we may disclose information to comply with legal processes, enforce our rights, prevent fraud, or ensure the safety of our app and users.
Within Atlassian's Ecosystem: Information shared with the Jira platform is managed under Atlassian's data protection policies.
Security of Your Information
We implement industry-standard measures to protect the information you entrust to us, including encrypted data transfer and storage. However, no method of data transmission or storage is entirely secure, and we cannot guarantee the absolute security of your data.
Data Retention
Your Jira data is stored only for as long as necessary to provide backup and restoration services. If you uninstall the app or terminate its use, any data stored by Backup Manager will be deleted.
Your Rights
You have the right to access, modify, or delete the data associated with your Jira backups at any time. Please contact us if you need assistance managing your data.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. Continued use of Backup Manager for Jira Cloud after changes take effect constitutes your acceptance of the revised policy.
If you have any questions about this Privacy Policy or how we handle your data, please contact us at support@quabu.com.