Product Roadmap
Product Roadmap - Q2 2026
Objective: Infrastructure scalability, removal of configuration friction, expansion in JSM, extreme performance optimization, and advanced usage analytics.
Feature | Priority | Description | Status | |
|---|---|---|---|---|
| 1 | Native JSM integration | High | Full support for predefined comment and response templates in Jira Service Management queues and portal. | Exploration |
| 2 | Automatic Configuration | High | Eliminate manual configuration to make the app fully automatic and zero-friction for Jira Admin | Not started |
| 3 | Telemetry and Traceability | Medium | Detailed traceability of template usage filtered and grouped by template, project, work item type, and user. | Not started |
| 4 | Sync Engine Optimization | Medium | Redesign the sync engine to process changes incrementally (delta sync), drastically reducing Atlassian API usage and wait times. | Not started |
| 5 | Templates Backups | Low | Enable template backups via import/export for portability and disaster recovery. | Not started |
| 6 | Configuration "Doctor" | Low | In-app diagnostic tool to verify configuration health (permissions, fields, contexts) and apply self-corrections. | Not started |