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Access to backup configuration

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Info

Visit Add credentials to create new credentials

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Configure time

Click on “Configure time“ button and a page will be displayed where we can select the hour and the days when the backup will run:

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  • Try to configure the time when Jira is in low charge.

  • If attachments is selected, the backup is limited to 48h each.

  • Use the Jira time displayed above to configure the hour.

  • Jira will choose in which minute of the hour selected will run, so not always will be at the same

If backup runs successful, a text will appear to download the backup:

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But if it fails will appear this error indicating that we need to change the frequency:

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