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Additionally, you can fully customize your templates using Jira’s markup language. This allows you to format text, add lists, tables, and more to ensure your templates meet the specific needs of your team. For a full guide on how to use Jira’s markup, you can refer to the official documentation here.

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titleCode
Bloque de código
{
  "version": 1,
  "type": "doc",
  "content": [
    {
      "type": "paragraph",
      "content": [
        {
          "type": "text",
          "text": "Hello,"
        }
      ]
    },
    {
      "type": "paragraph",
      "content": [
        {
          "type": "text",
          "text": "Your request  has been "
        },
        {
          "type": "text",
          "text": "resolved",
          "marks": [
            {
              "type": "textColor",
              "attrs": {
                "color": "#36b37e"
              }
            }
          ]
        },
        {
          "type": "text",
          "text": "."
        }
      ]
    },
    {
      "type": "paragraph",
      "content": [
        {
          "type": "text",
          "text": "If you require any further information regarding your ticket, please let us know by e-mailing us. You can also review your tickets at "
        },
        {
          "type": "text",
          "text": "Portal",
          "marks": [
            {
              "type": "link",
              "attrs": {
                "href": "https://quabuapps.atlassian.net/servicedesk/customer/portal/1"
              }
            }
          ]
        },
        {
          "type": "text",
          "text": " within the next days."
        }
      ]
    },
    {
      "type": "paragraph",
      "content": [
        {
          "type": "text",
          "text": "Thank you."
        }
      ]
    }
  ]
}

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