Access to backup configuration
To access the configuration, you need to go to “Apps“ and find the “BackupManager“ section:
Here we are going to found our credentials
Visit Add credentials to create new credentials
Configure time
Click on “Configure time“ button and a page will be disaplayed where we can select the hour and the days when the backup will run:
Things to keep in mind:
Try to configure the time when Jira is in low charge.
If attachments is selected, the backup is limited to 48h each.
Use the Jira time displayed above to configure the hour.
Jira will choose in which minut of the hour selected will run, so not always will be at the same minut.
If backup runs successfull, a text will appear:
But if it fails will appear this error indicating that we need to change the frequency:
See Restore backup to restore the backup.