Backup Manager for Jira Cloud

App Description

Backup Manager for Jira Cloud simplifies the backup process for Jira Cloud, allowing users to schedule backups compatible with Jira’s native restoration system. The app also enables local downloads for enhanced data protection.

Key Features

Schedule automatic backups of Jira data.
Compatible with Jira’s native backup and restoration system.
Download local copies of backups for added security.
Restore data quickly and efficiently.

Use Cases

Data protection: Ensure Jira data is regularly backed up and securely stored.
Audits: Keep a history of backups for compliance and auditing purposes.
Disaster recovery: Easily restore data in case of accidental deletion or system errors.

Installation Instructions

Go to the Backup Manager app page on the Atlassian Marketplace.
Click Get it now and install the app following the on-screen instructions.

Configuration Guide

Access to backup configuration

To access the configuration, you need to go to “Apps“ and find the “BackupManager“ section.

Here we are going to found our credentials

Visit Add credentials to create new credentials

Configure time

Click on “Configure time“ button and a page will be displayed where we can select the hour and the days when the backup will run:

Things to keep in mind:

Try to configure the time when Jira is in low charge.
If attachments is selected, the backup is limited to 48h each.
Use the Jira time displayed above to configure the hour.
Jira will choose in which minute of the hour selected will run, so not always will be at the same

If backup runs successful, a text will appear to download the backup:

But if it fails will appear this error indicating that we need to change the frequency:

See Restore backup to restore the backup.

Support & Maintenance

For any support inquiries, reach out to support@quabu.eu. The app receives updates automatically based on Atlassian’s update cycles.

Do you have more questions? Check the full documentation here.