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Backup Manager for Jira Cloud (Deprecated)

Backup Manager for Jira Cloud (Deprecated)

IMPORTANT NOTICE: Critical Changes to Backup API & Service Availability
Effective Date: March 30, 2026
Dear valued users,
We are writing to inform you of upcoming changes to the Atlassian platform that will critically impact the functionality of the Quabu Backup Manager App.

  1. Deprecation of Backup APIs Atlassian has announced that on March 30, 2026, the internal REST APIs currently used by our App to generate and download backups will be deprecated.

  2. Restrictions for Standard Plan Users Atlassian is transitioning to a new "Backup & Restore" API framework at the Organization level. According to Atlassian's latest documentation, these new APIs will be available exclusively for Premium and Enterprise plans. Consequently, we cannot guarantee that our App will continue to function for customers on Jira Standard plans after March 30. It is highly likely that automated backups will no longer be possible for Standard users due to these platform-imposed restrictions.

  3. Atlassian’s Native Solution For Premium and Enterprise customers, Atlassian is launching a native "Backup & Restore" tool that includes features such as scheduled backups and direct uploads to Amazon AWS S3—functionalities that were previously unique to our paid tier.

Our Commitment We are incredibly proud to have provided this service for free to the community over the past years. We want to be fully transparent so you can take the necessary precautions regarding your data strategy.
For any questions or further clarification, please contact us via our Support Portal.
Thank you for your trust and support.
The Quabu Team

App Description

Backup Manager for Jira Cloud simplifies the backup process for Jira Cloud, allowing users to schedule backups compatible with Jira’s native restoration system. The app also enables local downloads for enhanced data protection.

Short Video-Demo

BackupManagerFreeforJiraCloud.mp4

Key Features

  • ⏰ Schedule automatic backups of Jira data.

  • ⚙️ Compatible with Jira’s native backup and restoration system.

  • 📥 Download local copies of backups for added security.

  • ♻️ Restore data quickly and efficiently.

Use Cases

  • Data protection: Ensure Jira data is regularly backed up and securely stored.

  • Audits: Keep a history of backups for compliance and auditing purposes.

  • Disaster recovery: Easily restore data in case of accidental deletion or system errors.

Installation Instructions

  1. Go to the Backup Manager app page on the Atlassian Marketplace.

  2. Click “Get App” and install the app following the on-screen instructions.

Configuration Guide

Access to backup configuration

To access the configuration, you need to go to “Manage Apps“ and find the “Backup Manager“ section.

Here we are going to found our credentials

Visit How to add credentials to create new credentials

 

Configure time

Click on “Configure time“ button and a page will be displayed where we can select the hour and the days when the backup will run:

 

Things to keep in mind:

  • Try to configure the time when Jira is in low charge.

  • If attachments is selected, the backup is limited to 48h each.

  • Use the Jira time displayed above to configure the hour.

  • Jira will choose in which minute of the hour selected will run, so not always will be at the same

If backup runs successful, a text will appear to download the backup:

But if it fails will appear this error indicating that we need to change the frequency:

Next Steps: