[BM-EN] Privacy Policy

Owned by Don Alcántara
Last updated: nov 19, 2024
2 min read

This Privacy Policy details how Backup Manager for Jira Cloud collects, uses, and shares information when you use our application.

Information We Collect

When using Backup Manager for Jira Cloud, we do not collect any personal information. However, we do collect:

  • Usage Information: Data about your interaction with the application, such as the frequency of backups, errors encountered, and features used.

  • Jira Metadata: To perform backups, we access and store Jira metadata, such as issue IDs, projects, comments, attachments, and settings, solely for the purpose of providing backup and restoration services.

  • Device Information: Data about the device and software you use to access the application, including browser type, IP address, operating system, and Jira version.

All necessary information for the proper functioning of the application is stored in your Atlassian environment. Data such as AWS and JIRA credentials are stored in an encrypted manner.

This data is not used in any way outside of the Atlassian environment.

How We Use Your Information

We use the information collected to:

  • Provide, maintain, and improve Backup Manager for Jira Cloud.

  • Ensure that your data is backed up securely and can be restored when necessary.

  • Monitor the application's performance and troubleshoot technical issues.

  • Understand user behavior to improve the experience.

Sharing Your Information

We do not sell or share your personal or Jira data with third parties for marketing purposes. However, your data may be shared under the following circumstances:

  • With Service Providers: We may share your data with trusted service providers who assist us with hosting, processing, or data security, such as cloud storage services, as long as they comply with strict data protection standards.

  • To Comply with Legal Obligations: If required by law, we may disclose information to comply with legal processes, enforce our rights, prevent fraud, or ensure the security of our application and users.

  • Within the Atlassian Ecosystem: Information shared with the Jira platform is managed under Atlassian's data protection policies.

Security of Your Information

We implement industry-standard measures to protect the information you entrust to us, including the transfer and storage of encrypted data. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.

Data Retention

Your Jira data is stored only for as long as necessary to provide backup and restoration services. If you uninstall the application or stop using it, any data stored by Backup Manager will be deleted.

Your Rights

You have the right to access, modify, or delete the data associated with your Jira backups at any time. Please contact us if you need assistance managing your data.

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page, and we recommend reviewing it periodically. Your continued use of Backup Manager for Jira Cloud after changes take effect constitutes your acceptance of the revised policy.

If you have any questions about this Privacy Policy or how we manage your data, please contact us at support@quabu.com.